Chennai Cantonment
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    For Complaints Call  04432571711

    Citizen's Charter


    POPULATION Civil 39,775
    Military 4,020
    LAND CLASSIFICATION A1 1,135.76 acres
    A2 94.90 "
    B1 589.47 "
    B2 724.83 "
    B3 110.77 "
    B4 101.61 "
    C 155.55 "
    Private Land    1.74 "
    Total area 2,914.64 acres
    ROADS Bitumen road 21.9 km
    Cement Concrete road 13.6 km
    Total Length 35.5 KM
    WATER SUPPLY Open wells 7
    Bore wells 96
    Bore wells with pump 6
    Hand pumps 90
    Palar water supply   5 lakh lit./ per day at PVM
    Metro water supply 12 lakh lit./ per day at STM
    STREET LIGHT LED Street Lights 750
    CFL / MHL / SV Lamps 850
    MOTORS Submersible 9
    Jet Motor 2
    for borewell
    Centrifugal and Monoblock 9
    Trees on road side 401
    Traffic Islands 4
    (Dispensaries and Maternity Hospital )
    ST. Thomas Mount 10 Bedded
    Pallavaram 20 Bedded
    SCHOOLS High Schools 2
    Elementary Schools 2
      Montessari School 2
    CONSERVANCY Drains (length) 36.5 Kms
    Culverts 62 Nos.
    Dust Bins 10 loads of Garbage
    Lorries and Tippers 5 Lorries garbage
    1 l water tanker lorry


    Public Works Department

    It maintains the land record details of the Cantonment area and executes the following works.

    1. Laying of new/maintenance of roads

    2. Construction and repair of drains

    3. Construction of new buildings (Original works)

    4. Tender process for the above work

    5. Sanctioning of building plans and monitoring strict adherence to FSI To prevent unauthorised construction.

    6. Maintenance of Cantonment properties like office building, schools, shops and Kalyanamandapam. BUILDING PLANS Application form - Available on all working days on payment of Rs.50/- (from 10 AM to 4 PM) Submission of filled in Application - On all working days. Decision on application - within 30 days (Civil area - Sanctioned by CEO) For sanction of building plans - within 30 days (outside Civil area- Sanctioned by the Cantonment Board)

    7. Dealing all other miscellanous complaints regarding lands, etc.

    Water Supply Department


    a. Attend to the complaints on water Flow from main line - within 1 hour to 24 hours. 
    b. Leakage in main water pipe line. 
    c. Complaint on contamination (or) Quality of drinking water supplied. 
    d. Complaint of failure from source Line or failure in the pumping station.
    e. Acute water shortage - water supplied through water Tankers.

    f.  Complaint on duration and frequency of supply - within 5 days.

    g. Water supply complaint regarding individual house service / commercial connections.


    1. Time of application form - on all working days
    2. Acceptance of filled in application 
    3. Acknowledgement of application 
    4. Intimation to applicant in case of - within 15 days deficiency in application form
    5. Intimation to applicant for depositing - within 90 days of receipt of deposits and charges application (Depends upon the availability of Water)
    6. Time of sanction letter to provide - within a fortnight connection


    It comprises of

    1 Health Supdt., -1
    2 Health Inspectors -3,
    3. Sanitary Supervisors - 6 and 188 Safaiwalas (108 Civil Conservancy and 80 Military Conservancy), who are responsible for upkeep of sanitation in Cantonment area including Fort St.George situated outside Cantonment limit.

    Their services rendered is as follows:-

    1. Cleaning of roads and streets
    2. Collection and removal of garbage from dustbins.
    3. Clearing and desilting of drains.
    4. Maintenance of public latrines
    5. Clearing of bushes in public area
    6. Maintenance of garden and traffic islands. Planting of saplings to improve greenery in the Cantonment.
    7.Removal of dead animals.
    8.Maintenance of cattle pound for preventing wandering of cows in streets.

    9.Implementing Animal Birth Control for stray dogs in Cantt. area.
    10.Spraying insecticides like anti-malaria/dengue etc.
    11. Registration of Birth and Death in Cantonment area and issue of Birth/Death Certificate thereafter.
    12. Removal of building materials kept without permission and demolition of unauthorised construction/erection of hut and construction of Building.


    1. Collection/removal of garbage on - within 24 hours of complaint receipt of complaint of non-lifting
    2. Cleaning of roads and streets - -do-
    3. Clearing of drains on receipt of complaint -do-
    4. Clearing of bushes in public area - within 24 hours of complaint
    5. Removal of dead animals on - within 4 hours of complaint receipt of complaint
    6. Impounding of cattle on streets -do-
    7. Spraying insecticides - within 24 hours of complaint
    8. Registration of Birth/Death - within 2 days of receipt of report
    9. Issue of Birth/Death Certificate - within 3 days
    10. Spraying insecticides like anti-malaria/ dengue etc. within 24 Hours

    11. Issue of trade licence for shops and establishment in Cantonment area and prevention of food adulteration.



    Birth/Death Certificate - Rs.10/- per copy .
    Vermin compost - Rs. 10/- per kg.


    There are Two Dispensaries cum Maternity Hospitals facilitated with 10 bedded in St.Thomas Mount and 20 bedded in Pallavaram. A Team of Doctors comprising of 3 lady Asst. Medical Officers.

    In September 2014, Sidha & Ayurvedha Out-patient departments were started in both Cantonment Board Hospitals in St. Thomas Mount and Pallavaram.  Both are doing very well and the No. of patients treated in these departments are increasing every month.  The  State Government schemes like Dr. Muthulakshmi Reddy Scheme for delivery mother is extended to all Cantonment Patients and State Government baby kits are given to all delivered mother.

    Dental Clinic has been started in Cantonment Hospitals both as St. Thomas Mount and Pallavaram on Public Private Partnership(PPP) basic. The clinic is operational in both morning and evening, the CGHS rates are charged

    No. of patients treated in 2016- 2017.




    St. Thomas Mount























    Dental OP





    1. Outpatient Services – General and Sickness

    Tuesday and Friday – For Pregnant Women -Antenatal Checkup

    Wednesday – Immunization for Children under Five years.

    Senior citizen health cards are issued.  Medicines are provided to senior citizens free of cost and 75% concession is being given to Senior citizens for laboratory investigations.  Senior Citizens are benefitted through State Govt. pension for Senior citizens who fall under BPL category.

    Janani Suraksh Yojna (JSY-Central Government Scheme) is being implemented in Cantonment area and 58 persons are benefited in this scheme.

    Polio, Triple Antigen Anti-measles and BCG Inpatient Maternity services 
    Inside Cantonment Labour charges - Rs.100/- Bed charges - Rs.10/- per day  
    Outside Cantonment Labour charges - Rs.200/- Bed charges - Rs.20/- per day

    Maternity and Child OPD – 4.00 p.m. to6.00 p.m. at St.Thoma s Mount


    1. Inpatients Maternity Services

    Labour Charges – Rs.100/- Bed charges-Rs.10/-per day ( Cantonment Residents)

    Labour charges – Rs.200/- Bed charges-Rs.20/- per day (Outside Cantonment Residents)

    Every Inpatient is given Bread (400grams)- 1 loaf and Milk - 500ml per day, Dhoby Services  and Medicines – Tablets, Injection & IV etc., - Free


    Upgraded laboratory  Services with Semi- Auto Analyser and Cell Counter. Laboratory services can be availed Monday to Saturday.

         Some of the test carried out are as follows :-

    1. Blood test – CBC, LFT, Blood Sugar, Lipid Profile
    2. Urine test - Complete
    3. Motion routine
    4. Pregnancy test.  

    ULTRASOUND SCAN – Weekly once on Tuesday at St.Thomas Mount (3.00p.m to 5.00p.m)

                                                 Charges – Rs.150/- per scan.

    Ultrasound scan clinic has been functioning by engaging a part time Sonologist with portable machine.

    RNTCP – DOTS – Monday, Wednesday, Friday

    DOTS centre- 47 outsiders including 13 beneficiaries receiving RNTCP Drugs.

    TANSACS – ICTC  - Weekly once –Thursday at St.Thomas Mount and Friday at Pallavaram

    FREE MEDICAL CAMP : Every month 4th Sunday at Cantonment School at St.Thomas Mount

    HIV testing Facilities are available in the Cantonment Board dispensaries.


    Siddha Clinic :         Monday to Wednesday at St.Thomas Mount

                                      Thursday to Saturday at Pallavaram

     Ayurveda Clinic :    Monday to Wednesday at Pallavaram

                                      Thursday to Wednesday at St.Thomas Mount





    The Board maintains two Elementary School and two High Schools and two English Medium Montessori Schools.  The High Schools are aided by State Govt. of Tamil Nadu by way of teaching grants. 

    1. Dr. MGR Cantonment High School ,St. Thomas Mount - 154 students
    2. Arignar Anna Cantonment High School, Pallavaram - 1168 students

    3. Kamarajar Cantonment Primary School, St.Thomas Mount - 60 students
    4. Dr. APJ Abdul Kalam Cantonment Primary School, Pallavaram - 120 students

    5. Gandhi Cantonment Montessori School, St.Thomas Mount - 201 students
    6. Dr. B.R.Ambedkar Cantonment Montessori School, Pallavaram - 918 students

    1.Who can apply - Children residing in and around Cantonment area. Age should be 5 years completed for class I and 10 years completed for class VI.
    2.When to apply -Admission forms are issued during the month of May
    3.How to apply - Filled in admission form along with Birth Certificate & TC. 4.Procedure for admission - Children fulfilling the required qualifications are called for interview.
    5.Confirmation/rejection of the admission - Results are announced on the same day of interview.
    SCHOOL FEE STRUCTURE - Annually I Std. To Vth Std. - Free education
    SCHOOL FEE STRUCTURE - Annually I Std.  To Xth Std - Free education.

    Girls students from SC/ST communities are receiving cash award of Rs. 1000/- each in Class VI, Rs.1500/- each  in class VII  and Rs. 2000/- each in Class IX from the State Government.  A total of 82 girls from SC/ST communities benefited during the year.  All school Toppers of Class X were cash awarded with Rs. 5000 for 1st , Rs.3000/- for 2nd and Rs.2000 for 3rd  rank holders.

    Innovative Teaching methods in Schools

    • Moral classes to describe health education are being taught in school. Wide health promotion strategies that will help children and youth become health literate individuals with life long commitment to healthy living are primarily focussed.
    • Also topics over Swatchh Bharat insisting the importance of  waste management, water conservation and cleanliness are done through various activities to both primary and secondary school children.
    • Activity Based Learning programme at Primary Schools and Pallavaram and St. Thomas Mount.
    • Montessori method of teaching is adopted in Blooms Elementary Cantt. School (English Medium).
    • Audio Visual Aids are used for teaching students Class VI to X.
    • Spoken English – Experts are roped in for High School Children for better English language to the students.

    Modern Innovative teaching methods are also adopted in Cantonment Schols apart from the regular teaching method as follows:

    Focus over Primary School Children

        Special way of preaching moral deeds to primary school  children, as it makes it   easier for the kids to grasp things easily   and is also designed  to exhibit in modern ways.

    Focus over Secondary School Children

    Teaching method for Secondary School Children is designed to meet the essential needs of the children where boys and girls are addressed separately in discussing health aspects where students are made to attend separate workshops where they are explained about:

    •  Menstrual cycle and hygiene.
    •  Physical and emotional changes during puberty.
    •  Health and hygiene tips.
    • Physical and sexual abuse

      Installation of Bio Gas plant at Cantonment Schools                      

                  Bio-gas plant is installed in Pallavaram Cantonment Board High School. The food waste generated in the neighbouring areas of the school is used to produce methane gas that caters to the mid-day meal being cooked at the school.

                  The waste to energy initiative paves way for safe disposal of food waste and also provides clean energy.

                  The solid waste management practice in our Cantonment Board Primary and High school, It is a zero waste management initiative that helps Schools to identify and reduce the amount of waste they generate. As a measure of zero waste management, the trash that is actually sent to the land fills and rubbish are segregated into as follows:

                                           1. Recycle Waste.

                                           2. Compost Waste.

    • Each classroom is provided with  dustbin bags for collecting the wastes. 
    • Children are practiced to collect wastes in a segregated manner where the recycleable wastes and degradeable wastes are put in separate bags.
    • The wastes that is collected in recycle waste bags are sent for recycling process and the other bag with compost is fed to the Bio compost shed inside the school campus where the compost along with leaf and yard wastes is dumped together to prepare organic manure.
    • This is being followed in both the Cantonment Board Primary School and Cantonment Board High School at Pallavaram.


    The Cantonment Board has  Kalyanamandapam  at Pallavaram on the GST road (NH 45), which was recently inaugurated by the Principal Director Defence Estates, Shri. Nautiyal I.D.E.S. at an area of 1 acre and plinth area of 16000 sqft with a sitting facility of 750 persons at Hall and 350 persons in Dining, 4 rooms for bride and bridegroom with A/C facility. It is fully furnished with chairs, tables, utensils, and a lawn with ample parking space.





    Pallavaram - One and Half Day 60000 15000 75000/-
    Pallavaram - One Day 42000 15000 57000/-
    Pallavaram - Half Day 22000 10000 32000/-

    (50% concession on rent for Cantt. Board employees and pensioners) Deposit charges - It includes cost of water, electricity,cleaning and washing of vessels etc.)

    Revenue Department

    Its primary duty is to demand and collect taxes like Property Tax
    (House tax 10%, water tax-3.5%, lighting - 5%, Scavenging - 6% and Education - 2%)
    Profession tax, Advertisement tax, Entertainment tax, Tax on transfer of Immovable property and collecting rent from Cantonment properties. Quantum of sources
    Property Tax - Rs.8.5 Crores (approx.)
    Profession Tax - Rs.2.7 Crores(approx.)
    Water charges - Rs.19 lakhs
    No. of Assessment in Property tax St.Thomas Mount - 3420
    Pallavaram - 1680
    Minambakkam - 28
    No. of water service connection St.Thomas Mount - 1918
    Pallavaram 962
    Minambakkam 18

    Trade license is renewed every year. Trade license amount varies from a minimum of Rs.150 to maximum Rs.3000 per shop.

    Trade license fees – Rs. 2,14,375

    There are totally 400 shops in the Cantonment including beetlenut shops, provision Stores, Hotels, etc

    Tendered weekly market at Pallavaram (Friday market) - Rs. 1,55,000 per week.



    1. New Assessment for levying Property tax - 45 Days
    2. Name transfer and mutation of property -do-
    3. Objection on revision of tax -do-
    4. Discrepancy in payment of tax - within 2 days
    5. Allotment of shops - Periodically done as per agreement
    6. Renewal of licence period
    For Cantt. Board Kalyanamandapam shops - within 2 months as per CBR

    Office Administration

    The following meetings are held regularly:-

    1. Board Meeting

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